Terms & Conditions

Thanks for visiting 3K Wheels (“Company,” “we,” “our,” or “us”). We operate under a registered trademark and tradename. These Terms and Conditions describes your use of our website (3kwheels.com) and our car service offerings in India. By accessing or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our website or services.

1. Services Provided

We aim to provide our customer a one stop solution for all their car needs, Below are the list of service provided b us but not limited to:

Car Service and Maintenance
Body Work (Denting & Painting)
Panel Painting
Ceramic Coating
Paint Protection Film
Custom Car Repair
Custom Car Paint
Alloy Wheels Painting
Car Detailing
Interior Cleaning
Car AC Service and Maintenance
Car Electronic system Diagnosis
Insurance / Accidental Repair
Premium Car Wash
Seat upholstery repair/change
Car Engine Work
Car Suspension Work
System programming
Car Scanning
Troubleshooting system error

2. Eligibility

You must be at least 18 years old to use our services. By booking a service, you confirm that you are legally eligible to enter into this agreement.

3. Service Booking & Cancellation

Service appointments can be scheduled via our website, phone, or email.
Cancellations must be made at least 2 hours before the scheduled pickup.

4. Estimates & Payments

The estimated cost provided is based on an initial diagnosis only.
The final bill amount will be based on the final work order performed and approved by the customer.
Prices for services are either available on our website or can get it via email or phone call and are subject to change.
Payments can be made via online payment methods, credit/debit cards, or UPI.
Any additional repairs beyond the initial estimate will require customer approval.
Advance payment is required in case when specific spares need to be procured from vendor.

5. Free Pickup & Drop-off

We offer free pickup and drop-off within selected service areas.
Customers must ensure the car is accessible and ready at the scheduled time.
Any delay in pickup/drop-off due to customer unavailability may incur additional charges.
Customer should be pickup any valuables left in the car before scheduled pickup, we are not responsible for any loss in the matter.

6. Use of Genuine Parts

We use only genuine or OEM parts for all repairs and maintenance.
Warranty on parts depends on the manufacturer’s policy.

7. Liability & Disclaimer

While we take utmost care, we are not liable for pre-existing issues or damages unrelated to our service.
We are not responsible for personal belongings left in the vehicle.
Vehicle once delivered and moved out of workshop is then vehicle owner’s responsibility and any service related issue performed by us should be reported within 24hrs.

8. Intellectual Property

All content on our website, including logos, text, and images, is owned by 3K Wheels and protected under our registered trademark and tradename. Unauthorized use is prohibited.

9. User Conduct

You agree not to misuse our website, engage in fraudulent activities, or interfere with our services.

10. Privacy Policy

Your personal information is handled as per our Privacy Policy, which complies with applicable Indian data protection laws.

11. Governing Law & Dispute Resolution

These terms are governed by the laws of India.
Any disputes shall be resolved through arbitration in Navi Mumbai, Maharashtra

12. Amendments

We reserve the right to update these terms at any time. Continued use of our services after changes indicates acceptance.

13. Contact Information

For any queries or concerns, contact us at:

3K Wheels – Total Car solution
Email: contact@3kwheels.com
Phone: +91 8585858292
Address: Shop no 1, plot 974, JNPT Rd, next to JIO Petrol Pump, Palaspe Phata, Panvel, Navi Mumbai, Maharashtra 410221

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.